jdbl Privacy Policy — How We Protect Your Data in Bangladesh

1. Information We Collect

jdbl collects personal data in three ways: information you provide directly, information generated automatically by your use of the platform, and information obtained from trusted third parties in limited circumstances. jdbl collects only the minimum data necessary to operate the platform effectively and comply with its obligations.

Information You Provide Directly

• Registration data: your name, date of birth, mobile number, and email address collected when you create a jdbl account.
• Identity verification documents: national ID card, passport or other documents submitted to satisfy KYC (Know Your Customer) requirements, including age verification.
• Payment information: mobile wallet account identifiers (bKash, Nagad, Rocket, Upay), bank account details provided for deposit and withdrawal processing.
• Communications: messages you send to jdbl support, including the content of those messages and the contact details you use to send them.

Information Collected Automatically

• Technical data: IP address, device type and model, operating system version, mobile browser type and version, and screen resolution recorded when you access jdbl.
• Usage data: pages visited within the jdbl platform, time and duration of sessions, features accessed, games launched, search queries entered and navigation paths followed.
• Transaction data: records of all deposits, withdrawals, bets, game outcomes and bonus activations associated with your account.
• Cookie data: information collected through cookies and similar tracking technologies as described in the Cookies section of this Policy.

Information from Third Parties

• Payment processors and mobile banking providers (bKash, Nagad, Rocket, BRAC Bank, Islami Bank and others) may confirm transaction status and payment account ownership to jdbl for fraud prevention and payment verification purposes.
• Identity verification service providers may confirm the validity of national identity documents submitted during KYC.
• Fraud prevention partners may share information about known fraud patterns or flagged devices with jdbl to protect the platform and its players.

3. Sharing Your Information

jdbl does not sell, rent, or trade personal data with third parties. jdbl shares personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Circumstances in Which jdbl Shares Data

• Game providers and software partners: jdbl shares limited technical and session data with licensed game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe and Ezugi) solely to enable the delivery of games to your device and to record game outcomes.
• Payment service providers: jdbl shares necessary payment account identifiers and transaction data with bKash, Nagad, Rocket and supported bank partners solely to process deposits and withdrawals on your behalf.
• Fraud prevention and compliance partners: jdbl may share data with trusted third-party fraud detection and identity verification services to protect the platform from abuse and to meet anti-money laundering obligations. These partners are contractually bound to handle data securely and only for the agreed purpose.
• Legal authorities: jdbl may disclose personal data to law enforcement, regulators or courts when required to do so by applicable law, by court order, or where jdbl believes in good faith that disclosure is necessary to prevent fraud or serious harm.

If jdbl undergoes a business restructuring, merger or acquisition, personal data held by jdbl may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy practices of the successor entity where required by applicable law.

5. Data Retention

jdbl retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. For most account data, jdbl retains information for a minimum of five years following account closure to comply with anti-money laundering record-keeping requirements. Transaction records are retained for the same minimum period.

Identity verification documents submitted during KYC are retained for the period required by applicable law. When personal data is no longer required for the purpose for which it was collected and is not subject to a legal retention obligation, jdbl will securely delete or anonymise that data. Players may request information about the specific retention periods applicable to their data by contacting jdbl support.

7. Your Rights Over Your Personal Data

As a player using jdbl, you have rights over the personal data jdbl holds about you. jdbl is committed to respecting and facilitating these rights. To exercise any of the rights below, contact jdbl support using the email address in the footer. jdbl will respond to data rights requests within a reasonable timeframe.

Please note that some rights may be limited where jdbl is required to retain or process data under applicable law, such as anti-money laundering obligations or ongoing fraud investigations. jdbl will clearly explain any such limitation when responding to your request.

9. Changes to This Privacy Policy

jdbl may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or jdbl's data processing practices. Where changes are material, jdbl will notify active players via the contact details registered to their account or by posting a prominent notice on the jdbl platform at least 7 days before the updated Policy takes effect.

Your continued use of the jdbl platform after an updated Privacy Policy takes effect constitutes your acceptance of the revised Policy. The date of the most recent update is shown at the top of this page. jdbl encourages players to review this Policy periodically to stay informed about how their data is being protected.